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AI Customer Care Ecosystem

With huge amounts of text data available and an increasing number of users, it is increasingly difficult to provide fast and high-quality support to users. With the help of artificial intelligence models and natural language processing, today it is possible to automate a decent part of customer support, either in… Continue Reading

Progressive web applications

In this blog we will talk about Progressive Web Apps (PWA) as a combination of mobile and web applications. Since nowadays almost every person owns at least one mobile device and most often uses it when accessing different digital services, it is necessary to find the best way to enable… Continue Reading

Data and AI

More and more companies are trying to consolidate all their data work and artificial intelligence into a single platform. However, not all platforms are created equal. Recently, many service providers who claim to deliver the full spectrum of data and AI capabilities, but often with mixed results have used the… Continue Reading

Business use cases of graph databases

Graph databases are used in various industries, from telecommunications, hospitality, to various banking and other financial institutions, for the purposes of sales and monitoring sales chains, all the way to government institutions and monitoring security processes. Graph databases and Neo4j Databases can be divided into those that use Structured Query… Continue Reading

Warehouse/route/process optimization

Optimization is already a well-known term and optimization models have been an integral part of every serious business for some time. In the USA, optimization methods were developed during World War II primarily for military logistics problems, such as optimizing the transport of troops and equipment in convoys. Optimization, in… Continue Reading

How to provide guests with a 5 star experience

Service activities largely depend on the satisfaction of end users. A satisfied guest will not only be happy to return, but will also share his experience with others and thus attract new guests. But the same is true the other way around, an unsatisfied guest brings with him many lost… Continue Reading

Visualization of high-dimensional data

In the world of machine learning, one often deals with datasets whose dimensions (number of features) are in the thousands. Also, since we as humans are not capable of perceiving beyond the third dimension, such data makes it very difficult for us to find any meaningful pattern within it and… Continue Reading

WebDriver Automation – Selenium WebDriver

What is Selenium? Selenium is a group of open source tools and libraries that are aimed at automating operations within the web browser, whether it is for testing web applications, automated web browsing, downloading content (web scraping) or automating some operations for which it is inefficient and unnecessary to always… Continue Reading