Quality Policy and Certificates
In our process management and operations we apply the quality standard ISO 9001, information security management standard ISO 27001 and IT service management standard ISO 20000.
Our successfully rounded certification system under the most current international standards in the IT sector confirms our quality system.
ISO 9001:2015 is an internationally recognized standard for quality management systems. Our company is ISO 9001 certified since 2005, and in 2017 it passed the last recertification process of this standard.
ISO 27001 is the leading international standard that defines the requirements and methodology for the implementation of security controls and information security management system. We own this certificate since 2008, and in 2015 we have completed the process of transition from the old version of ISO 27001:2005 to ISO 27001:2013, which represents a new version, adjusted with other ISO standards.
Certificate ISO 20000 is a globally recognized standard for management services in information technologies. Designed in a way that causes the consistency in the management of IT services and infrastructure, either internal or external, for the benefit of employees and customers. We obtained ISO 20000:2011 certificate in 2015, as one of the few companies in Croatia who possess this certificate.
The Office of the National Security Council of the Republic of Croatia (UVNS) has awarded our company with certificate „Facility Security Clearance“. Being in possession of this certificate, we are authorized to enter into national and international classified contracts with the Croatian state authority institutions, institutions of NATO and the EU, as well as national authorities of the Member States of NATO and the EU. The certificate is valid until June 2018.