In Megatrend in the last few years we have done many projects connected to building software solutions which have natural language processing “under the hood”. We have constructed various virtual assistants which helped in many different business processes, and we have seen one potential application in our own – in the organization of our traditional Power of Data conference. Our virtual assistant, Đurđa, was a big helper in the organization of several Power of Data conferences by answering repetitive and frequently asked questions, so that the human organizers can dedicate their time to more relevant things in the organization of the event. From this example of an AI-based automation we have developed a solution which can help other event organizers, the same way it helped us.
Megatrend’s conference chatbot manager is an interactive way to eliminate repetitive questions for organizers of conferences and similar events. Our software solution provides the user with the ability to create virtual assistants based on IBM’s Watson Assistant platform for creating conversational user interfaces. Such chatbots provide potential conference attendees with information about the conference, such as information about speakers, presentations, the location, registration process etc. Users can, in just a few clicks, create a new chatbot or modify existing information, without having to log in to the Watson Assistant interface.