Print ad: IBM Watson Assistant

Josipa Jurić

Your customers don’t want to chat. They want answers and action.

In today’s omnichannel customer service environment, experience is everything— so much that 91% of unsatisfied customers will part ways with a brand. Not only is a great customer experience mandatory to stay competitive — more than half of organizations consider it to be a primary differentiator — but expectations are growing. Your customers now expect more personalized experiences, automated self-support and exceptional customer care.

Building the ideal customer experience is not just about delighting them—it’s about eliminating friction and helping them reach their goals in the fewest number of steps.

On our print ad, find out the importance of excellent customer support and why you should start providing it to your customers today with the help of the IBM Watson Assistant platform!

For any additional questions regarding the implementation of solutions on the IBM Watson platform, contact our experts at or +385 1 4091 200.