Hospitality Insights is a product intended for entities in the hospitality industry who want to raise their service to a new level and improve the satisfaction of their customers. Every user experience is valuable information that can completely change the business. Therefore, it is very important to understand the power… Continue Reading
Graph databases are used in various industries, from telecommunications, hotels, to various banking and other financial institutions, for the purposes of sales and monitoring sales chains, all the way the way to government institutions and monitoring security processes. Due to their efficiency when processing highly related data and simple… Continue Reading
As this year comes to a close, we wanted to take a moment to thank you for your support and partnership! This year has been really exciting for all of us, and together, we have achieved so much.At this special time of the year, we wish you to find peace… Continue Reading
We are continuously improving the user experience and introducing new functionalities on our Hospitality Insights (HI) application. New features available from mid-December in Hospitality Insights v2.1: Survey statuses have been introduced – the user is enabled to create a draft survey and thus prepare and test the survey before publishing. Continue Reading
Artificial intelligence and natural language processing are areas by which, with the additional help of the web-scraping process to obtain additional data, it is possible to improve various business processes today, and customer support, which is an increasingly complex task every day, is a perfect example of their effective application. Continue Reading
To improve the user experience, we have introduced new features to our Hospitality Insights application. Hospitality Insights (HI) is a platform that provides an amazing guest experience to help improve guest feedback, measure their satisfaction, and report it to management. New features available starting this week in Hospitality Insights v2.0:… Continue Reading
Last week our team members Lucija Jusup and Domagoj Marić expended their knowledge on improving customer experiences on the IBM Customer Care Technical Academy in Copenhagen. This course covered IBM’s Data & AI for Customer Care solution, which is truly differentiated in its ability to provide exceptional customer experiences. Continue Reading
The seventh edition of the International Conference on Women in Entrepreneurship “Žene i točka” will be held on Friday, December 2, 2022, at the Gacka Public Open University in Otočac, starting at 10 a.m. This year’s one-day conference will also gather business women with great experience from Croatia and… Continue Reading
The AI2Future conference, the leading event of the year for the AI industry in Croatia, was held on October 13 and 14, 2022 in Zagreb, organized by the CroAI association. The conference brought together representatives of the Croatian AI community of companies and startups developing… Continue Reading
Your customers don’t want to chat. They want answers and action. In today’s omnichannel customer service environment, experience is everything— so much that 91% of unsatisfied customers will part ways with a brand. Not only is a great customer experience mandatory to stay competitive — more than half of organizations… Continue Reading
